Customer Testimonials

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Google Jul 5, 2025

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Google Jul 2, 2025

Purchased my Camry SE 2025 for a fair price.

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Google Jun 30, 2025

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Google Jun 19, 2025

Made an appointment because the wiper fluid motor on my 3 month old Tacoma was not working. (CORRECTION, it was stupidity that I did not see the pull the lever icon on the top of the wiper lever, the mist labeling on the front of the wiper stalk, does not mean "mist" the windshield, but burst wipe in misty conditions, when intermittent it too mich. Now in my defense it is hidden behind the steering wheel. So there was nothing wrong with the truck). Regardless, Appointment was 815. Arrived at 816, a lady walked up to me and immediately greeted me, ... Read More

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Google Jun 19, 2025

1st and foremost, Agent Tracy Curry was so phenomenal. I had a 7am drop-off appointment, and she was the Agent On Duty, handling all the morning's drop-offs. She took care of me and ALL the other clients this morning. I could leave it right there but she continued to be a massive source of help and information throughout my morning drop off.

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Google Jun 15, 2025

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Google Jun 12, 2025

The mechanic coal was amazing . I've been going there for 40 years maybe longer all my cars have been Toyota since I was a teenager I'm now in my '60s I've always paid wow 40 to 70 plus dollars and now I go there and I was charge $105. For the same oh crap I'm just going to go to my regular mechanic and get it done I can't see myself paying that and my car only has 70,000 mi 2012 great condition but Tracy overly charged I wanted to talk to the manager tried calling him God is direct number ... Read More

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Google Jun 10, 2025

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Google May 29, 2025

Excellent 👌...fast friendly efficient...

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Google May 28, 2025

They gave us bad news … but did it in a nice way … easy peasy!

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Google May 26, 2025

Could not have had a better experience. José sold me the car, Naz helped me through financing, and Sarah was there to welcome us. This was such a smooth, no pressure, transparent experience. I am so grateful to the whole team…and I just love my new car that I got a really great deal on. Thank you to the whole team!!

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Google May 23, 2025

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Google May 22, 2025

Very nice place. Helpful and friendly.

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DealerRater May 15, 2025

Pushed for email OTD number in advance. Showed up next day with bank check in hand and they played games. Walked out. Seemingly tried to get me to finance (for some reason needed a down-payment) despite bank check for full agreed price and changed OTD number last minute. Buyer beware.

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Google May 8, 2025

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Google May 8, 2025

Carson Toyota is truly one of the most spectacular dealerships out there. I’ve been doing business with them ever since I got my new car years ago , and I’ve stuck with Toyota ever since. Every concern or question I’ve had about my car has been answered promptly and professionally. The team there is always on top of their game, providing excellent service every time. A special shoutout to Brenda—she’s one of the nicest and most helpful people there. Her kindness and knowledge really make a difference. Highly recommend Carson Toyota!!!!

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Google Apr 27, 2025

Juan Carmona was my contact from start to finish. My whole experience with him was so pleasant and caring. Carmona helped me find the car features I was looking for, I’m so happy with my new car! — huge thanks to Toyota Carson and the whole team!

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Google Apr 27, 2025

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Google Apr 27, 2025

Big thanks to Mr Matt Rawadesh for the smooth transaction of my new toyota camrey hybrid 2025! I highly recommend him to my family and friends!

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Google Apr 26, 2025

I walked into Toyota with the idea of getting a new car. I wasn't sure on what to get. I was approached by Xavier Lopez. We started talking, I told him kind of what I was looking for. He gave me a few options, which I could not decide on, due to being great options. He was so helpful. Such great attitude overall. I would definitely recommend him to family and friends.

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Google Apr 21, 2025

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Google Apr 20, 2025

Great experience with prompt professional service advisors. They are quick,courteous and efficient.

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Google Apr 18, 2025

Had a great experience purchasing a used car from this dealership. The salesperson was very patient and took the time to answer all of my questions clearly. The car was well-maintained and came with a solid service history, which gave me a lot of confidence. Really appreciate the professional service and highly recommend to anyone looking for a reliable car!

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Google Apr 17, 2025

(Translated by Google) They always serve me with kindness (Original) Siempre me atienden con amabilidad

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Google Apr 15, 2025

My RAV plug in hybrid was serviced. The person guiding me through the process was informative and friendly. The service was done sooner than expected. I was sent a video showing the state of the vehicle and why some filters had to be replaced. This service was top notch and innovative. I can't imagine how it could be better, and I am a picky person.

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Google Apr 14, 2025

My sale Rep Gloria made the purchase of my new vehicle super simple and exciting. Informative throughout, from first contact til the day I drove out with my new vehicle. I highly recommend anyone to come here for their Yota!

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Google Apr 13, 2025

If you need a car salesman that won’t hassle you, look for Pranil Chand. Very respectful gentleman helped my parents get their car stress free.

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Google Apr 13, 2025

Very friendly and helpful experience hands down! Jose Giron was able to get us a 2025 corolla-cross at a very reasonable price. My guy will help out anyone with a heart beat. Very pleased and will return in the future.

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Google Apr 6, 2025

My experience with Fletcher Jones Toyota of Carson was great, from start to finish. I was in the market for a brand new 2025 vehicle and had an approved loan. I did online research of the inventory of several dealerships in Southern California and then started calling the dealerships to inquire about their available on-site inventory, but I couldn't get a hold of a single sales person. I was on my third dealership when I got in touch with Daniel G. at Fletcher Jones Toyota of Carson. He verified that the specific VIN I was inquiring about was still for ... Read More

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Google Mar 26, 2025

Best Toyota dealership

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Google Mar 25, 2025

I recently had an issue with a lack of communication at Fletcher Jones Toyota—I never received a call back regarding questions I had about my last service. After waiting, I decided to visit the dealership in person to try and resolve the issue. That’s when I met Brenda Garcia, Guest Experience Manager, and she completely turned the situation around. She was extremely professional, worked tirelessly to address my concerns, and made sure everything was taken care of. Brenda kept me updated daily and followed through on every promise she made. Her dedication and customer service were outstanding. Because ... Read More

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Google Mar 25, 2025

(Translated by Google) Fast and professional service (Original) Servicio rápido y profesional

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Google Mar 24, 2025

I worked with Carlos S. That man worked so hard on my behalf and after dealing with bs from other dealerships I greatly appreciated it. Unfortunately, the car I signed everything for and was bringing my pre-approval check from Navy Federal for was somehow sold while he was off work. So I can't give them 5 stars because we shook on the deal. It's on me for not giving into the pressure of the moment to buy now buy now and reviewing my data but I'd think the dealership would honor the deal. Carlos however will go above ... Read More

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Google Mar 17, 2025

I was in and out in 3 hours. Totally painless car buying experiece

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Google Mar 7, 2025

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Google Mar 4, 2025

I just purchased a car from here! I am so happy with the customer service here and all of the reps that I worked with. I had previously gone to another Toyota dealership which was quite the opposite and glad I came to the Carson location instead. I came in wanting to get a used car; however Alex “Xavier” worked with the finance team to get me a new car in my price range. They were able to beat the apr of my credit union and made the whole process seamless. After getting everything all set with Alex, I was ... Read More

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Google Feb 25, 2025

Today we took our Toyota to get serviced we had Christopher Duran as our service consultant He was very nice and super helpful he is bilingual and that was a plus for us.He explained everything very clear to us in Spanish for my husband to understand everything I was very pleased and satisfied with the overall service and having people like him greeting and helping us was a plus.Thank you My name is Martha Robles and I own a 2016 toyota corolla

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Google Feb 2, 2025

Tha sale representative Omar Juarez is the person to look for if you want a vehicle from this dealership.

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Google Feb 2, 2025

Had a great experience with customer service for the service department. For sure returning back. Everyone was very nice and helpful over there.

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Google Feb 1, 2025

Good service. Both Tracy curry and noli Lopez went above and beyond giving me a good customer service on my first maintenance service. Good job on the team.

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Google Jan 29, 2025

Very friendly

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Google Jan 28, 2025

(Translated by Google) Good service (Original) Buen servicio

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DealerRater Jan 28, 2025

I had a bad encounter with Prunion. He is a xxxxx. He was not a sympathetic salesperson to work with. He is stuck up and conceded. He is a bad apple. He said he had enough of me, well let me tell you this Mr. Prunion, I had enough of you. I made a visit to FJ from the San Gabriel Valley. There are several dealerships here, but there are reasons I decided to goto Carson. New building and complimentary drinks. Good inventory selection. Prunion ruined it for me.

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Google Jan 18, 2025

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Google Jan 18, 2025

(Translated by Google) Very received (Original) Muy recibido

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Google Jan 17, 2025

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Google Jan 14, 2025

Brought my C-HR in for service. Great experience with Alex Campos!

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Google Jan 13, 2025

Carlos was amazing. Showed us the Rav 4 we wanted within 5 minutes of entering the dealership. He was very personable and gave real transparency with what he could offer and how to proceed with buying the car. Best salesman I've ever encountered. 10/10 stars

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Google Jan 12, 2025

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Google Jan 7, 2025

Tracy Curry provided outstanding customer service and truly went above and beyond as an advisor. I am so grateful for her dedication. Thank you so much Tracy!

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Google Dec 25, 2024

Jose was very helpful and nice throughout the whole buying process. I didn’t feel pressured and was able to get to a price I felt comfortable with. Fast process and looking forward to driving my Prius! 🙂

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Google Dec 18, 2024

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Google Dec 14, 2024

Great customer service from Gloria

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Google Dec 9, 2024

I came to Carson Toyota to buy a car. My English was very poor, but the Toyota sales manager Jorge Giron helped me tirelessly and helped me with various procedures. The financial manager Gerson Rivera was very dedicated and helped me apply for a lower installment loan interest rate. I am extremely grateful to them. I thank this Toyota store for having such good employees to help me. I must give a very satisfactory evaluation. I will choose Carson Toyota again when my family adds a car in the future. And I would like to pray that God and Jesus ... Read More

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DealerRater Dec 3, 2024

They sold the car we ordered and waited over 1 month for bad business practices

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DealerRater Nov 29, 2024

I had an excellent run through the entire process from first introduction to Michael C to signing on the dotted line to complete the purchase of my Corolla hybrid. I like to think I have a pretty laid-back approach to life so Michael certainly had to encompass a chunk of my sometimes wacky sense of humor when dealing with me (and particularly my dodgy eyesight without my reading glasses). He walked me through the paperwork excellently so there were no surprises or guess work needed from start to finish. A good amount of patience too particularly with my bank when ... Read More

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Google Nov 12, 2024

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Google Oct 29, 2024

Isaac provided great customer service! He was friendly and accommodating, with no sales pressure. Nice showroom, too.

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Google Oct 28, 2024

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Google Oct 28, 2024

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Google Oct 20, 2024

Jonathan Z is the man who God sent to our family!! He is super friendly, patient, and very transparent. We are so blessed whole process by his trustworthy character. He worked so hard to get the BEST deal for us. Carson Toyota provides best cars, best deals, and the best salesman Jon Z! If you need any new or used car, look for him at Carson Toyota. Thank a lot and God bless you Jonathan!

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Google Oct 17, 2024

Excellent!

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Google Oct 16, 2024

Exceptional service, treated us with respect and valued us as important customers.

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Google Oct 6, 2024

Omar the very best salesman and overall person I had the opportunity to work with at any dealership He was incredibly kind and patient with my family and I. I test drove 4 vehicles. He was very knowledgable and even shared his own insight and perspective with me. He worked very hard to get me a deal we could all be happy with and I left in a brand new Toyota Camry. As of now my sister and brother have bought vehicles with him. 100% recommend that if you're looking for a vehicle to come into and speak to Omar at ... Read More

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Google Oct 3, 2024

(Translated by Google) The service was good All the people were very friendly (Original) El servicio fue bueno Todas las personas fueron muy amables

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Google Sep 26, 2024

(Translated by Google) I bought it in exchange and delighted (Original) Compre u a troca y encantada

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Google Sep 21, 2024

Jesse is a great guy and will take excellent care of you during the buying process.

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Google Sep 15, 2024

Went to the parks department. Employee wasn't very friendly.

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Google Sep 10, 2024

(Translated by Google) I have never liked using this medium to give my opinion. But this time I want to congratulate Juan Carmona, the seller. Very professional in his work, it is difficult to find people to help you because they always come for their job first before anything else. But in this case it was different because the iso more for helping us find what we wanted and getting us a good interest. Eye! In order for him to help you, of course you need to have good credit because if you go with bad credit, even if he ... Read More

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Google Aug 31, 2024

I had a pretty good experience here vs my last experience at another location. Omar was the first one to talk to me and helped me find a great car. He did a lot of work to make sure I got exactly what I wanted. At first the numbers weren’t looking ideal, so Pete made it happen. Mauricio made the process at the end simple.

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Google Aug 15, 2024

Initially, I contacted this dealership through the Toyota website using the "Smart Path" feature. Olga Esquivel reached out to me and we spoke about pricing. We made the 2 and a half hour drive only to be told a different and much higher price. From there on out, I dealt with their sales consultant Jesse Cadena and the sales manager Ibrahim Subeh. The 4runner my wife and I wanted to get was still in transit and not at the dealership. We spoke with Jesse and Ibrahim about the price not matching what we were told over the phone and ... Read More

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Google Aug 10, 2024

Great service and excellent customer care!

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Google Aug 4, 2024

10/10! Awesome experience buying a car from Xavier at Fletcher Jones. Had the car pulled up front before I arrived I was in and out no bait and switch tactics. Great car great experience. Mauricio in finance was awesome offering the best deal out there. Thanks again Xavier and Mauricio!

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Google Aug 2, 2024

look for Chukwudi, he helped me with my 2nd car 😁 Jesus and Pablo were very helpful too!

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Google Jul 31, 2024

(Translated by Google) Good Service by Specialized and Friendly Staff (Original) Buena Atención Por personal Especializada y Amables

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Google Jul 28, 2024

Wonderful experience with sales and finance dept. Surely hope service department will compete with sales deot excellent customer service!

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Google Jul 25, 2024

I’m lifetime customer of Fj and I have over 10 cars from Mercedes Benz Fletcher and this time my mother in law wanted to get the new pirus and to be honest I never felt any different from the Mercedes or Audi or Porsche dealership. Everything is clean and the whole stuff was great and helpful and honest Thanks tayson and everyone else

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Google Jul 23, 2024

Just was looking for a nice corolla hybrid all over the place and finally i found a great location at fletcher jones of Toyota and i was so lucky to meet the best sales man Sayed Nasr who helped me and showed me around and treated me me like a family he was great and kind and very funny he is really professional and great knowledge if you want the best deal go to Sayed Nasr at fletcher jones of Toyota he is the best salesman ever

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Google Jul 22, 2024

Good service

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Google Jul 22, 2024

We reached out to over 10 Toyota dealerships in Southern California for more than a month before finding Toyota Carson. We were drawn to them because of their transparency on their website and because they had the specific vehicle make and color we couldn’t find anywhere else. Two weeks ago, we met with Tyson to reserve the vehicle we wanted. Throughout the process, he communicated with us consistently and kept us updated on the vehicle's transit and delivery status. Today, we're thrilled to share that we drove home our RAV4 Wind Chill Pearl! Tyson went out of his ... Read More

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Google Jul 21, 2024

Phenomenal Experience at Fletcher Jones, Carson Toyota! I recently purchased a 2024 Toyota Tundra from Fletcher Jones, Carson Toyota, and I want to extend a big thank you to Pete and Pranil for their outstanding assistance. The experience was phenomenal. I let them know what I wanted from their inventory, and they had it ready when I arrived. The purchase process was seamless and efficient. The staff was incredibly kid-friendly and accommodating, making the experience even better since I had my young daughter and son with me. They went out of their way to ensure we were comfortable and well taken ... Read More

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Google Jul 4, 2024

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Google Jun 27, 2024

Nice and clean kind people

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Google Jun 26, 2024

(Translated by Google) Good service (Original) Bueno service

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Google Jun 23, 2024

I was with a friend while her car was being serviced. From the service area to the waiting room, it was very clean and orderly. There was a closed-in play room for children. It was a Saturday morning and there wasn't a crowd. Everyone had an appointment. And the restrooms were spotless and modern ( I love the paper towel dispenser).

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Google Jun 21, 2024

Was going good at first, in person the physical dealership is beautiful and the person that was helping me, Issac, was very pleasant. I reached out to them because they had a car in stock that I was interested in so I made a call. It was very easy I set an appointment on the phone for the same day. I was told to meet with someone named Hesham, whom I never ended up meeting. I was then paired with Isaac who showed me some inventory and answered my questions. Issac was very easy to work with and he did ... Read More

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Google Jun 19, 2024

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Google Jun 17, 2024

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Google Jun 11, 2024

I'm extremely thankful to Juan Carmona at Fletchers Jones Toyota of Carson. an amazing sales man. I just bought a brand New Highlander Hybrid 2024. And I had a wonderful experience from the start to end. He does not pressure you at all. He let you decide on your own your options after he explain with details. You do not have to wait long hours as in a few minutes you know your options right away. I will definitely recommend this Dealer and Juan Carmona if you are thinking of buying a car soon.

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Google Jun 5, 2024

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Google May 27, 2024

I recently purchased a 2024 Toyota RAV4 XLE Premium Hybrid from this dealership, and I couldn't be happier with the experience! From the moment I walked in, the service was exceptional. Special thanks to the general managers, Hesham and Tamer, who went above and beyond to get me an amazing financing deal. I was initially planning to finance through my bank, but they managed to secure a significantly better APR for me. I also want to extend my gratitude to my salesman, Isacc, who guided me through the entire process with patience and expertise. His knowledge and friendly demeanor made ... Read More

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Google May 26, 2024

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Google May 18, 2024

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Google May 16, 2024

Shout out to Jesse, Ibrahim, and Carlos . They worked very hard to get me the best deal on a 2024 Toyota. No other dealership in LA were willing to make a deal, but they were.

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Google May 5, 2024

Praneel assisted us right from initial call to finding the vehicle Grand Highlander hybrid and communicated repeatedly before and after the sale. Tremendous service from Praneel Chand. Such folks make a difference.

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Google Apr 28, 2024

Service was great

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Google Apr 27, 2024

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Google Apr 26, 2024

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Google Apr 24, 2024

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Google Apr 23, 2024

Update they do accept out of state financing. They will accept a credit union check. You need to talk to the out of state sales lady who handles all of their business. Just ask for that person instead of talking to a regular sales individual. She was very hopeful even though we couldn’t close due to transportation issues.


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