Customer Testimonials

Tha sale representative Omar Juarez is the person to look for if you want a vehicle from this dealership.

Had a great experience with customer service for the service department. For sure returning back. Everyone was very nice and helpful over there.

Good service. Both Tracy curry and noli Lopez went above and beyond giving me a good customer service on my first maintenance service. Good job on the team.

Very friendly


(Translated by Google) Very received (Original) Muy recibido

Brought my C-HR in for service. Great experience with Alex Campos!

Carlos was amazing. Showed us the Rav 4 we wanted within 5 minutes of entering the dealership. He was very personable and gave real transparency with what he could offer and how to proceed with buying the car. Best salesman I've ever encountered. 10/10 stars


Tracy Curry provided outstanding customer service and truly went above and beyond as an advisor. I am so grateful for her dedication. Thank you so much Tracy!

Jose was very helpful and nice throughout the whole buying process. I didn’t feel pressured and was able to get to a price I felt comfortable with. Fast process and looking forward to driving my Prius! 🙂

Great customer service from Gloria

I came to Carson Toyota to buy a car. My English was very poor, but the Toyota sales manager Jorge Giron helped me tirelessly and helped me with various procedures. The financial manager Gerson Rivera was very dedicated and helped me apply for a lower installment loan interest rate. I am extremely grateful to them. I thank this Toyota store for having such good employees to help me. I must give a very satisfactory evaluation. I will choose Carson Toyota again when my family adds a car in the future. And I would like to pray that God and Jesus ...

I had an excellent run through the entire process from first introduction to Michael C to signing on the dotted line to complete the purchase of my Corolla hybrid. I like to think I have a pretty laid-back approach to life so Michael certainly had to encompass a chunk of my sometimes wacky sense of humor when dealing with me (and particularly my dodgy eyesight without my reading glasses). He walked me through the paperwork excellently so there were no surprises or guess work needed from start to finish. A good amount of patience too particularly with my bank when ...


I had a pleasant experience with Mo. The whole process was stress-free. They have a lot of cars to choose from.

Isaac provided great customer service! He was friendly and accommodating, with no sales pressure. Nice showroom, too.

Jonathan Z is the man who God sent to our family!! He is super friendly, patient, and very transparent. We are so blessed whole process by his trustworthy character. He worked so hard to get the BEST deal for us. Carson Toyota provides best cars, best deals, and the best salesman Jon Z! If you need any new or used car, look for him at Carson Toyota. Thank a lot and God bless you Jonathan!

Excellent!

Exceptional service, treated us with respect and valued us as important customers.

Omar the very best salesman and overall person I had the opportunity to work with at any dealership He was incredibly kind and patient with my family and I. I test drove 4 vehicles. He was very knowledgable and even shared his own insight and perspective with me. He worked very hard to get me a deal we could all be happy with and I left in a brand new Toyota Camry. As of now my sister and brother have bought vehicles with him. 100% recommend that if you're looking for a vehicle to come into and speak to Omar at ...

(Translated by Google) I bought it in exchange and delighted (Original) Compre u a troca y encantada

Jesse is a great guy and will take excellent care of you during the buying process.

(Translated by Google) I have never liked using this medium to give my opinion. But this time I want to congratulate Juan Carmona, the seller. Very professional in his work, it is difficult to find people to help you because they always come for their job first before anything else. But in this case it was different because the iso more for helping us find what we wanted and getting us a good interest. Eye! In order for him to help you, of course you need to have good credit because if you go with bad credit, even if he ...

I had a pretty good experience here vs my last experience at another location. Omar was the first one to talk to me and helped me find a great car. He did a lot of work to make sure I got exactly what I wanted. At first the numbers weren’t looking ideal, so Pete made it happen. Mauricio made the process at the end simple.

Initially, I contacted this dealership through the Toyota website using the "Smart Path" feature. Olga Esquivel reached out to me and we spoke about pricing. We made the 2 and a half hour drive only to be told a different and much higher price. From there on out, I dealt with their sales consultant Jesse Cadena and the sales manager Ibrahim Subeh. The 4runner my wife and I wanted to get was still in transit and not at the dealership. We spoke with Jesse and Ibrahim about the price not matching what we were told over the phone and ...

Great service and excellent customer care!

10/10! Awesome experience buying a car from Xavier at Fletcher Jones. Had the car pulled up front before I arrived I was in and out no bait and switch tactics. Great car great experience. Mauricio in finance was awesome offering the best deal out there. Thanks again Xavier and Mauricio!

look for Chukwudi, he helped me with my 2nd car 😁 Jesus and Pablo were very helpful too!

(Translated by Google) Good Service by Specialized and Friendly Staff (Original) Buena Atención Por personal Especializada y Amables

Wonderful experience with sales and finance dept. Surely hope service department will compete with sales deot excellent customer service!

I’m lifetime customer of Fj and I have over 10 cars from Mercedes Benz Fletcher and this time my mother in law wanted to get the new pirus and to be honest I never felt any different from the Mercedes or Audi or Porsche dealership. Everything is clean and the whole stuff was great and helpful and honest Thanks tayson and everyone else

Just was looking for a nice corolla hybrid all over the place and finally i found a great location at fletcher jones of Toyota and i was so lucky to meet the best sales man Sayed Nasr who helped me and showed me around and treated me me like a family he was great and kind and very funny he is really professional and great knowledge if you want the best deal go to Sayed Nasr at fletcher jones of Toyota he is the best salesman ever

We reached out to over 10 Toyota dealerships in Southern California for more than a month before finding Toyota Carson. We were drawn to them because of their transparency on their website and because they had the specific vehicle make and color we couldn’t find anywhere else. Two weeks ago, we met with Tyson to reserve the vehicle we wanted. Throughout the process, he communicated with us consistently and kept us updated on the vehicle's transit and delivery status. Today, we're thrilled to share that we drove home our RAV4 Wind Chill Pearl! Tyson went out of his ...

Phenomenal Experience at Fletcher Jones, Carson Toyota! I recently purchased a 2024 Toyota Tundra from Fletcher Jones, Carson Toyota, and I want to extend a big thank you to Pete and Pranil for their outstanding assistance. The experience was phenomenal. I let them know what I wanted from their inventory, and they had it ready when I arrived. The purchase process was seamless and efficient. The staff was incredibly kid-friendly and accommodating, making the experience even better since I had my young daughter and son with me. They went out of their way to ensure we were comfortable and well taken ...


Nice and clean kind people

(Translated by Google) Good service (Original) Bueno service



I'm extremely thankful to Juan Carmona at Fletchers Jones Toyota of Carson. an amazing sales man. I just bought a brand New Highlander Hybrid 2024. And I had a wonderful experience from the start to end. He does not pressure you at all. He let you decide on your own your options after he explain with details. You do not have to wait long hours as in a few minutes you know your options right away. I will definitely recommend this Dealer and Juan Carmona if you are thinking of buying a car soon.


I recently purchased a 2024 Toyota RAV4 XLE Premium Hybrid from this dealership, and I couldn't be happier with the experience! From the moment I walked in, the service was exceptional. Special thanks to the general managers, Hesham and Tamer, who went above and beyond to get me an amazing financing deal. I was initially planning to finance through my bank, but they managed to secure a significantly better APR for me. I also want to extend my gratitude to my salesman, Isacc, who guided me through the entire process with patience and expertise. His knowledge and friendly demeanor made ...



Shout out to Jesse, Ibrahim, and Carlos . They worked very hard to get me the best deal on a 2024 Toyota. No other dealership in LA were willing to make a deal, but they were.

Praneel assisted us right from initial call to finding the vehicle Grand Highlander hybrid and communicated repeatedly before and after the sale. Tremendous service from Praneel Chand. Such folks make a difference.

Service was great



Update they do accept out of state financing. They will accept a credit union check. You need to talk to the out of state sales lady who handles all of their business. Just ask for that person instead of talking to a regular sales individual. She was very hopeful even though we couldn’t close due to transportation issues.

I have used this location since purchasing my car in 2017. Always found the service representatives to be attentive and informative. My experience on Friday was just like that. Good communication, very knowledgeable representative, and good service. The only downside, if you want to call it that is the wait time. But I would rather they would take their time to make sure the repairs are done correctly, then hurried. I appreciate them taking the time to answer my questions.

I’ve been doing business with Fletcher Jones for years and glad to see the same FJ experience at Toyota. Easy sales process with no pressure. The price was right and I was willing to travel for the right vehicle. Sam in sales was straight forward and honest the entire time. Hard to get that these days in sales. When I’m ready for my next Toyota, it will be from Sam and from Fletcher Jones.


Great service,thanks johnathan

When there for a nail on my tire .They chanced it . I left very happy thanks Manuel Hernandez for all your help and very professional . - Julio zelaya

I recently had the pleasure of working with Carlos Gonzales during my car-buying experience, and I cannot recommend him highly enough. From the moment I walked into the dealership, Carlos greeted me with a warm and friendly demeanor that immediately put me at ease. Throughout the entire process, he demonstrated a genuine interest in helping me find the perfect vehicle while also ensuring that my needs and preferences were his top priority. Carlos's knowledge and expertise were evident as he guided me through the various options available, patiently answering all of my questions and providing valuable insights along the ...



Made an appointment for service on my car. Hubby took it and said the mechanic even did a small video to show what was needed to be done. Which I thought was really good. Did I see the video? I did! I will come again


The best Toyota dealer in Socal! I worked with Issac. I left my camry 2022 and switched to a brand new Corolla.Buying car in US totally new experience if you are new in country but he took care of everything and helped me to get the best deal with a brand new Toyota. I would also like to thank Manager Tamer for his great efforts to finish the deal, too. You dont need to look for other dealers instead of Fletcher Jones Toyota.

(Translated by Google) Good service but lack of coffee service ☕️ and water there is nothing (Original) Buena atención pero falta un servicio de café ☕️ y agua no hay nada

Ask for Jason in service... he gets stuff done!

Great overall experience !

Keira was an amazing sales woman and made the process very smooth!

Good Deal for our new Camry 2024

I sold my old Prius and wanted a new model. I called this deal and spoke to DANIEL he found the perfect car for me and made me a VIP to stop in and test drive a Brand New Prius Prme! I bought the 2023 Toyota Prius Prime SE from SAM! They were the only ones who had the car and had great service! Everyone was quoting me 5-8k over MSRP but Carson Toyota made an offer I was happy with! Great service and excellent selection of vehicles.



Went in for a TPS Sensor that may have possibly gone out. However, the Price was a bit too much for diagnosing the issue. Moreover, the customer service was great.

Good servicepolite people

Carlos Gonzalez is the best Sales Consultant i worked with! He Kept his word by helping us leave the dealership with the car we needed. The process was super smooth and he showed us that he genuinely values his customers. I will continue to use Fletcher Jones Toyota services and highly recommend this dealership when considering new Toyota vehicles. There customer service and staff deserve a 5 stars. Again, Thank you Carlos Gonzalez for getting us that last car! and making this happen!

They are best thank you MOE

(Translated by Google) Very clean (Original) Muy limpio

A great place to buy new cars. The sale deal is simple and straight forwared. My sale manager is Ms. Perez helping me to reserve the car even before it has been arrived the dealer. No hassle and less stress vs others. Even the support office would arrange the appts for the deal. Stop by if you need to purchase new cars.


I think the service is great here since when you get here untill when you leave.

It was a long wait, but work was completed. I decided to stay. Ms. Tracy was very nice and did my paperwork. She let me know additional work was needed to my dads truck and the price. They also texted me a video of the findings and a breakdown of what passed and what needed attention. Very helpful. After 5 hrs, i was called to the cashier for payment. Very busy for a Saturday, and i had a morning appointment, lol.

This dealer is on top of my lists. Friendly and caring customer service. They got great service agents. Comfortable waiting lounge area. And great loaner cars to test drive!

Damn! Worked out a deal. Better deal than any other dealer in the LA basin. They kept their end of the bargain. Saved thousands.

I purchased a 2024 Toyota Corolla XSE this past weekend and MJ was a great help! He was able to help me get a great deal and I love the car! Thank you MJ!!


I recently had the pleasure of purchasing a new Toyota Tundra from Fletcher Jones Toyota, and my experience working with Salesman Jesse Cadena was nothing short of exceptional. From the moment I stepped into the dealership to the day I drove off in my new truck, Jesse's professionalism and customer-centric approach left a lasting impression on me. One of the standout qualities that immediately struck me was Jesse's transparency and honesty. He provided all the necessary information about the vehicle, its features, and pricing without any hidden surprises or gimmicks. This level of transparency made the car-buying process ...

This dealership is great. I've had no issues here. Everyone is so friendly and accommodating

I was so impressed with the deslership. I have been looking for a Camry Hybrid, which are hard to get right now. I have been struggling to find a saleperson who was honest and would do what I asked. I had done lots of homeowork and I knew what I wanted and the price I was willing to pay. Several other dealships wanted to add additional upgrades in order to sell me a car, and increase their profits over my needs. I was so frustrated and ready to give up on my search. When I met Juan Cabrera I so ...

**Excellent Service** Robert & Maria Carson Toyota was our 2nd search for a 2021 Toyota Highlander, we met Sales Rep. Pranil Chand. Who let us test drive the Vehicle. Made the whole process easy and smooth in our best interest. Along with others who helped in our purchased. Highly recommended

My experience with Jesse and Mike at Carson Toyota was great!!! I usually use a car broker to lease a new car however after my first initial phone conversation with Jesses I knew I wanted to give it a try and I am glad I did. Both Jesses and Mike were very professional, friendly and helpful. They were honest with me from the start and did not push sales tactics on me. I walked away with an amazing deal and the whole experience was hassle free, I am very satisfied with my with the overall experience. Jesses and Mike have ...

Even though I arrived an hour early, my car was taken in and I waited only 1 hour--I left at the same time I should have arrived. Service was efficient. I liked the fact that the service representative told me personally that I did not need anything extra--which also would mean that she would have told me if I needed to have something more done to my car. I am very satisfied.

The dealership has alot of variety of vehicles the price are reasonable and the staff are very friendly they make you feel at home nice place

Great service! Friendly! Honest and straightforward negotiation! Telling friends and acquaintances about CARSON TOYOTA! Clean organized dealership! Happy with 2019 Toyota Camry Se. My first brand new Toyota !

The "tire" light indicator lit up on my dash. I dropped my car off at Carson Toyota because it was closest to my work at Carson High School. They took care of everything! Turned out the tire couldn't be repaired, so they got it replaced in record time--by the time the lunch bell rang, I was able to pick up my car. (One bummer...the dealership where I bought the car and usually take it for service will wash it, Carson Toyota didn't--maybe next time?)

Came to Carson Toyota on recommendation from son who had purchased previously. Outstanding experience from start to driving off the lot Each person involved in this the sale did not talk down to me (an older woman) but treated me with great respect

Time I waited was exactly what was told to me! Very nice! Out of donuts which was probably my fault because it was 10:45.

From the time I arrived someone was helping me with my car. While it was a regular service visit, they treated me as if I was one the owner's close relatives.

I love my experience with this center buying my car. Chuma gave me an execellent service. He has all it takes to satisfy a customer. I couldn’t have desired anything more than his exceptional services. Thanks to Chuma and his team.

I want to Thank Mike Rumbaugh for the excellent service. super fast and very friendly Service Advisor.The oil change used to take more than 2 hours before. Now it will take only like half an hour to finish the job. Thanks mike.

From the first moment you walk in to this dealership they greet you very nicely,The salesperson helped me a lot explaining the details about the car the paperwork was done in a very easy manner,Overall I had a very very good experience ,they try to help you in all the ways.Thank you Carson Toyota.

I have never experienced a service like this before where a simple service actually made my 4year old highlander drive brand new again. Super service advisor Patty is always honest and helpful.

Every time I bring my Camry Solara for service, my Service Advisor, Mike Rumbaugh is great! He is attentive and knows what to do. He treated me very special and with respect. Car service is fast and done on time. He is very professional, knowledgeable and I trust him implicitly. Recently, I sold my Camry and bought RAV 4. Larry Gibbs, another great guy, helped me with the sale, transactions was done quickly and professionally. Mike’s and Larry’s service are exceptional. Carson Toyota staff are courteous and excellent at their job.