Customer Testimonials

Purchased my Camry SE 2025 for a fair price.

Made an appointment because the wiper fluid motor on my 3 month old Tacoma was not working. (CORRECTION, it was stupidity that I did not see the pull the lever icon on the top of the wiper lever, the mist labeling on the front of the wiper stalk, does not mean "mist" the windshield, but burst wipe in misty conditions, when intermittent it too mich. Now in my defense it is hidden behind the steering wheel. So there was nothing wrong with the truck). Regardless, Appointment was 815. Arrived at 816, a lady walked up to me and immediately greeted me, ... Read More

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Google - Jun 19, 2025

Made an appointment because the wiper fluid motor on my 3 month old Tacoma was not working. (CORRECTION, it was stupidity that I did not see the pull the lever icon on the top of the wiper lever, the mist labeling on the front of the wiper stalk, does not mean "mist" the windshield, but burst wipe in misty conditions, when intermittent it too mich. Now in my defense it is hidden behind the steering wheel. So there was nothing wrong with the truck). Regardless, Appointment was 815. Arrived at 816, a lady walked up to me and immediately greeted me, checked me in and told me a tech would be out to see me. 40 mins later nothing. I had to seek a manager out, who said he would have me see a service advisor. Then the same lady came out, took photos of the truck and had someone take the truck to a service bay. Why that didn't happen when I got there is beyond me, since she was the same person who greeted me, checked me in and made me wait for an unnecessary reason. Now, with that said, when I got here there were a lot of cars waiting. I was told they all had appointments, why would you make this many appointments if you can't handle them. What is the point of making appointments if you're not able to be seen in a timely manner? Tells me time management is not this dealers strong suit! Which worries me as to how much they care about YOUR time. I will update this review when the service is done and let you know how it goes. Update. Again it was my fault I didn't / couldn't see the marker on the top of the wiper stock, nothing was wrong. They sent me a video of it working and I noticed the tech pulled on the stock (towards the steering wheel). I waited a total of 40 mins after they took the car to get it back. So not too bad, they even washed it for me after I told them NOT to wash it since I just had it detailed. When they brought it back it was still dripping water and all wet on the hood and grill, in the doors, on the roof, on the back window and roof spoiler. I pointed it out to the service guy and he took a micro fiber cloth and dried the hood (poorly). I asked for the cloth and finished the rest of the car myself. So I am giving the service 3 stars. Up from 2 since they serviced (or at least got the truck back to me) fairly quickly. But not much more goodness came from this experience.

1st and foremost, Agent Tracy Curry was so phenomenal. I had a 7am drop-off appointment, and she was the Agent On Duty, handling all the morning's drop-offs. She took care of me and ALL the other clients this morning. I could leave it right there but she continued to be a massive source of help and information throughout my morning drop off.

The mechanic coal was amazing . I've been going there for 40 years maybe longer all my cars have been Toyota since I was a teenager I'm now in my '60s I've always paid wow 40 to 70 plus dollars and now I go there and I was charge $105. For the same oh crap I'm just going to go to my regular mechanic and get it done I can't see myself paying that and my car only has 70,000 mi 2012 great condition but Tracy overly charged I wanted to talk to the manager tried calling him God is direct number ... Read More

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Google - Jun 12, 2025

The mechanic coal was amazing . I've been going there for 40 years maybe longer all my cars have been Toyota since I was a teenager I'm now in my '60s I've always paid wow 40 to 70 plus dollars and now I go there and I was charge $105. For the same oh crap I'm just going to go to my regular mechanic and get it done I can't see myself paying that and my car only has 70,000 mi 2012 great condition but Tracy overly charged I wanted to talk to the manager tried calling him God is direct number no dice never responded never came back to me The reason I'm giving a four star is because the mechanic went above and beyond if it wasn't for him you would be getting a one star The mechanic was amazing I had an appointment and I still had to wait 3 hours It was crazy and I was there at 7:00 a.m. Well 6:30 a.m. My appointment was the first one but of course I wasn't the first your coffee was out of service and then when it finally got fixed it was watery it was just horrible your refrigerator for your water wasn't cold never is never will probably be You spent all this money to remodel and try to give your customers better service which was great from the mechanic but the price it's not that serious Thank you but no thank you

Excellent 👌...fast friendly efficient...

They gave us bad news … but did it in a nice way … easy peasy!

Could not have had a better experience. José sold me the car, Naz helped me through financing, and Sarah was there to welcome us. This was such a smooth, no pressure, transparent experience. I am so grateful to the whole team…and I just love my new car that I got a really great deal on. Thank you to the whole team!!

Very nice place. Helpful and friendly.

Pushed for email OTD number in advance. Showed up next day with bank check in hand and they played games. Walked out. Seemingly tried to get me to finance (for some reason needed a down-payment) despite bank check for full agreed price and changed OTD number last minute. Buyer beware.

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Carson Toyota is truly one of the most spectacular dealerships out there. I’ve been doing business with them ever since I got my new car years ago , and I’ve stuck with Toyota ever since. Every concern or question I’ve had about my car has been answered promptly and professionally. The team there is always on top of their game, providing excellent service every time. A special shoutout to Brenda—she’s one of the nicest and most helpful people there. Her kindness and knowledge really make a difference. Highly recommend Carson Toyota!!!!

Juan Carmona was my contact from start to finish. My whole experience with him was so pleasant and caring. Carmona helped me find the car features I was looking for, I’m so happy with my new car! — huge thanks to Toyota Carson and the whole team!

Big thanks to Mr Matt Rawadesh for the smooth transaction of my new toyota camrey hybrid 2025! I highly recommend him to my family and friends!

I walked into Toyota with the idea of getting a new car. I wasn't sure on what to get. I was approached by Xavier Lopez. We started talking, I told him kind of what I was looking for. He gave me a few options, which I could not decide on, due to being great options. He was so helpful. Such great attitude overall. I would definitely recommend him to family and friends.

Great experience with prompt professional service advisors. They are quick,courteous and efficient.

Had a great experience purchasing a used car from this dealership. The salesperson was very patient and took the time to answer all of my questions clearly. The car was well-maintained and came with a solid service history, which gave me a lot of confidence. Really appreciate the professional service and highly recommend to anyone looking for a reliable car!

(Translated by Google) They always serve me with kindness (Original) Siempre me atienden con amabilidad

My RAV plug in hybrid was serviced. The person guiding me through the process was informative and friendly. The service was done sooner than expected. I was sent a video showing the state of the vehicle and why some filters had to be replaced. This service was top notch and innovative. I can't imagine how it could be better, and I am a picky person.

My sale Rep Gloria made the purchase of my new vehicle super simple and exciting. Informative throughout, from first contact til the day I drove out with my new vehicle. I highly recommend anyone to come here for their Yota!

If you need a car salesman that won’t hassle you, look for Pranil Chand. Very respectful gentleman helped my parents get their car stress free.

Very friendly and helpful experience hands down! Jose Giron was able to get us a 2025 corolla-cross at a very reasonable price. My guy will help out anyone with a heart beat. Very pleased and will return in the future.

My experience with Fletcher Jones Toyota of Carson was great, from start to finish. I was in the market for a brand new 2025 vehicle and had an approved loan. I did online research of the inventory of several dealerships in Southern California and then started calling the dealerships to inquire about their available on-site inventory, but I couldn't get a hold of a single sales person. I was on my third dealership when I got in touch with Daniel G. at Fletcher Jones Toyota of Carson. He verified that the specific VIN I was inquiring about was still for ... Read More

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Google - Apr 6, 2025

My experience with Fletcher Jones Toyota of Carson was great, from start to finish. I was in the market for a brand new 2025 vehicle and had an approved loan. I did online research of the inventory of several dealerships in Southern California and then started calling the dealerships to inquire about their available on-site inventory, but I couldn't get a hold of a single sales person. I was on my third dealership when I got in touch with Daniel G. at Fletcher Jones Toyota of Carson. He verified that the specific VIN I was inquiring about was still for sale on their lot and got confirmation from a sales manager that they would sell me that car at the price I offered to them over the phone. Daniel then set up an appointment for me with Sarah L. to come in the next day to purchase the vehicle. I was at the dealership as soon as it opened in the morning and met with Sarah, who then passed me off to Xavier L. to do a test drive and handle the rest of the sales process. The dealership honored the purchase price we agreed to over the phone and the entire transaction went smoothly. Xavier then handed me off to Jerry A. to complete all of the financial paperwork. Daniel, Sarah, Xavier, and Jerry were all very professional, helpful, and friendly. My entire experience was easy and stress free and I would definitely try Fletcher Jones Toyota of Carson the next time I'm in the market for a Toyota.

Best Toyota dealership

I recently had an issue with a lack of communication at Fletcher Jones Toyota—I never received a call back regarding questions I had about my last service. After waiting, I decided to visit the dealership in person to try and resolve the issue. That’s when I met Brenda Garcia, Guest Experience Manager, and she completely turned the situation around. She was extremely professional, worked tirelessly to address my concerns, and made sure everything was taken care of. Brenda kept me updated daily and followed through on every promise she made. Her dedication and customer service were outstanding. Because ... Read More

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Google - Mar 25, 2025

I recently had an issue with a lack of communication at Fletcher Jones Toyota—I never received a call back regarding questions I had about my last service. After waiting, I decided to visit the dealership in person to try and resolve the issue. That’s when I met Brenda Garcia, Guest Experience Manager, and she completely turned the situation around. She was extremely professional, worked tirelessly to address my concerns, and made sure everything was taken care of. Brenda kept me updated daily and followed through on every promise she made. Her dedication and customer service were outstanding. Because of her, I will be a long-term customer. She is truly the face of this dealership, and Fletcher Jones Toyota is lucky to have her. Thank you, Brenda, for your exceptional service!

(Translated by Google) Fast and professional service (Original) Servicio rápido y profesional

I worked with Carlos S. That man worked so hard on my behalf and after dealing with bs from other dealerships I greatly appreciated it. Unfortunately, the car I signed everything for and was bringing my pre-approval check from Navy Federal for was somehow sold while he was off work. So I can't give them 5 stars because we shook on the deal. It's on me for not giving into the pressure of the moment to buy now buy now and reviewing my data but I'd think the dealership would honor the deal. Carlos however will go above ... Read More

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Google - Mar 24, 2025

I worked with Carlos S. That man worked so hard on my behalf and after dealing with bs from other dealerships I greatly appreciated it. Unfortunately, the car I signed everything for and was bringing my pre-approval check from Navy Federal for was somehow sold while he was off work. So I can't give them 5 stars because we shook on the deal. It's on me for not giving into the pressure of the moment to buy now buy now and reviewing my data but I'd think the dealership would honor the deal. Carlos however will go above and beyond to get you the best deal so I wouldn't work with anyone but him. He got me a great trade in offer too! I just wanted to take the weekend to make sure everything was where I wanted it financially, but the car was somehow sold before closing the deal today.

I was in and out in 3 hours. Totally painless car buying experiece

I just purchased a car from here! I am so happy with the customer service here and all of the reps that I worked with. I had previously gone to another Toyota dealership which was quite the opposite and glad I came to the Carson location instead. I came in wanting to get a used car; however Alex “Xavier” worked with the finance team to get me a new car in my price range. They were able to beat the apr of my credit union and made the whole process seamless. After getting everything all set with Alex, I was ... Read More

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Google - Mar 4, 2025

I just purchased a car from here! I am so happy with the customer service here and all of the reps that I worked with. I had previously gone to another Toyota dealership which was quite the opposite and glad I came to the Carson location instead. I came in wanting to get a used car; however Alex “Xavier” worked with the finance team to get me a new car in my price range. They were able to beat the apr of my credit union and made the whole process seamless. After getting everything all set with Alex, I was sent to talk over packages with Collins - again, another lovely experience. Everyone was so personable and really made my first car buying experience GREAT!

Today we took our Toyota to get serviced we had Christopher Duran as our service consultant He was very nice and super helpful he is bilingual and that was a plus for us.He explained everything very clear to us in Spanish for my husband to understand everything I was very pleased and satisfied with the overall service and having people like him greeting and helping us was a plus.Thank you My name is Martha Robles and I own a 2016 toyota corolla

Tha sale representative Omar Juarez is the person to look for if you want a vehicle from this dealership.

Had a great experience with customer service for the service department. For sure returning back. Everyone was very nice and helpful over there.

Good service. Both Tracy curry and noli Lopez went above and beyond giving me a good customer service on my first maintenance service. Good job on the team.

Very friendly

(Translated by Google) Good service (Original) Buen servicio

I had a bad encounter with Prunion. He is a xxxxx. He was not a sympathetic salesperson to work with. He is stuck up and conceded. He is a bad apple. He said he had enough of me, well let me tell you this Mr. Prunion, I had enough of you. I made a visit to FJ from the San Gabriel Valley. There are several dealerships here, but there are reasons I decided to goto Carson. New building and complimentary drinks. Good inventory selection. Prunion ruined it for me.

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(Translated by Google) Very received (Original) Muy recibido

Brought my C-HR in for service. Great experience with Alex Campos!

Carlos was amazing. Showed us the Rav 4 we wanted within 5 minutes of entering the dealership. He was very personable and gave real transparency with what he could offer and how to proceed with buying the car. Best salesman I've ever encountered. 10/10 stars

Tracy Curry provided outstanding customer service and truly went above and beyond as an advisor. I am so grateful for her dedication. Thank you so much Tracy!

Jose was very helpful and nice throughout the whole buying process. I didn’t feel pressured and was able to get to a price I felt comfortable with. Fast process and looking forward to driving my Prius! 🙂

Great customer service from Gloria

I came to Carson Toyota to buy a car. My English was very poor, but the Toyota sales manager Jorge Giron helped me tirelessly and helped me with various procedures. The financial manager Gerson Rivera was very dedicated and helped me apply for a lower installment loan interest rate. I am extremely grateful to them. I thank this Toyota store for having such good employees to help me. I must give a very satisfactory evaluation. I will choose Carson Toyota again when my family adds a car in the future. And I would like to pray that God and Jesus ... Read More

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Google - Dec 9, 2024

I came to Carson Toyota to buy a car. My English was very poor, but the Toyota sales manager Jorge Giron helped me tirelessly and helped me with various procedures. The financial manager Gerson Rivera was very dedicated and helped me apply for a lower installment loan interest rate. I am extremely grateful to them. I thank this Toyota store for having such good employees to help me. I must give a very satisfactory evaluation. I will choose Carson Toyota again when my family adds a car in the future. And I would like to pray that God and Jesus Christ will bless these two gentlemen and their families with peace and health.

They sold the car we ordered and waited over 1 month for bad business practices

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I had an excellent run through the entire process from first introduction to Michael C to signing on the dotted line to complete the purchase of my Corolla hybrid. I like to think I have a pretty laid-back approach to life so Michael certainly had to encompass a chunk of my sometimes wacky sense of humor when dealing with me (and particularly my dodgy eyesight without my reading glasses). He walked me through the paperwork excellently so there were no surprises or guess work needed from start to finish. A good amount of patience too particularly with my bank when ... Read More

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DealerRater - Nov 29, 2024

I had an excellent run through the entire process from first introduction to Michael C to signing on the dotted line to complete the purchase of my Corolla hybrid. I like to think I have a pretty laid-back approach to life so Michael certainly had to encompass a chunk of my sometimes wacky sense of humor when dealing with me (and particularly my dodgy eyesight without my reading glasses). He walked me through the paperwork excellently so there were no surprises or guess work needed from start to finish. A good amount of patience too particularly with my bank when it became apparent that there was a transaction limit I wasn't aware of that was lower than the deposit I wanted to put down. Bottom line is don't hesitate in visiting this dealership if you're after a new car.

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Isaac provided great customer service! He was friendly and accommodating, with no sales pressure. Nice showroom, too.

Jonathan Z is the man who God sent to our family!! He is super friendly, patient, and very transparent. We are so blessed whole process by his trustworthy character. He worked so hard to get the BEST deal for us. Carson Toyota provides best cars, best deals, and the best salesman Jon Z! If you need any new or used car, look for him at Carson Toyota. Thank a lot and God bless you Jonathan!

Excellent!

Exceptional service, treated us with respect and valued us as important customers.

Omar the very best salesman and overall person I had the opportunity to work with at any dealership He was incredibly kind and patient with my family and I. I test drove 4 vehicles. He was very knowledgable and even shared his own insight and perspective with me. He worked very hard to get me a deal we could all be happy with and I left in a brand new Toyota Camry. As of now my sister and brother have bought vehicles with him. 100% recommend that if you're looking for a vehicle to come into and speak to Omar at ... Read More

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Google - Oct 6, 2024

Omar the very best salesman and overall person I had the opportunity to work with at any dealership He was incredibly kind and patient with my family and I. I test drove 4 vehicles. He was very knowledgable and even shared his own insight and perspective with me. He worked very hard to get me a deal we could all be happy with and I left in a brand new Toyota Camry. As of now my sister and brother have bought vehicles with him. 100% recommend that if you're looking for a vehicle to come into and speak to Omar at Carson Toyota.

(Translated by Google) The service was good All the people were very friendly (Original) El servicio fue bueno Todas las personas fueron muy amables

(Translated by Google) I bought it in exchange and delighted (Original) Compre u a troca y encantada

Jesse is a great guy and will take excellent care of you during the buying process.

Went to the parks department. Employee wasn't very friendly.

(Translated by Google) I have never liked using this medium to give my opinion. But this time I want to congratulate Juan Carmona, the seller. Very professional in his work, it is difficult to find people to help you because they always come for their job first before anything else. But in this case it was different because the iso more for helping us find what we wanted and getting us a good interest. Eye! In order for him to help you, of course you need to have good credit because if you go with bad credit, even if he ... Read More

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Google - Sep 10, 2024

(Translated by Google) I have never liked using this medium to give my opinion. But this time I want to congratulate Juan Carmona, the seller. Very professional in his work, it is difficult to find people to help you because they always come for their job first before anything else. But in this case it was different because the iso more for helping us find what we wanted and getting us a good interest. Eye! In order for him to help you, of course you need to have good credit because if you go with bad credit, even if he wants to help you, he won't be able to because that already depends on the bank, so if you go, go well prepared with your good credit and look for it, I recommend it. And also the finance manager Gerson Rivera, very professional in his work and very friendly. It carefully explains the coverage options they have and it is up to you which one you like and which suits you best. Also recommended 100%. I left with my new truck satisfied and with good interest. Look for them, I recommend them... (Original) A mi nunca me q gustado usar este medio para opinar. Pero esta vez quiero felicitar a juan carmona el vendedor. Muy profecional en su trabajo es dificil encontrar personas que lo ayuden a uno porque siempre ven por su comicion primero antes que todo. Pero en este caso fue diferente porque el iso mas por ayudarnos a buscar lo que queriamos y conseguirnos un buen interes. Ojo! Para que el te pueda ayudar claro necesitas tener un buen credito porque si vas con un credito mal auque el te quiera ayudar no podra porque eso ya depende del banco asi que si vas, ve bien preparado con tu buen credito y buscalo te lo recomiendo. Y tambiem el manager de finance Gerson rivera muy profecional en su trabajo y muy amable. Te explica cuidadosamente las opciones que tienen de las coberturas ya depende de ti cual te guste y te convenga. Tambien recomendado 100%. Sali con mi camioneta nueva satifecho y con un buen interes . Busquenlos a ellos se los recomiendo...

I had a pretty good experience here vs my last experience at another location. Omar was the first one to talk to me and helped me find a great car. He did a lot of work to make sure I got exactly what I wanted. At first the numbers weren’t looking ideal, so Pete made it happen. Mauricio made the process at the end simple.

Initially, I contacted this dealership through the Toyota website using the "Smart Path" feature. Olga Esquivel reached out to me and we spoke about pricing. We made the 2 and a half hour drive only to be told a different and much higher price. From there on out, I dealt with their sales consultant Jesse Cadena and the sales manager Ibrahim Subeh. The 4runner my wife and I wanted to get was still in transit and not at the dealership. We spoke with Jesse and Ibrahim about the price not matching what we were told over the phone and ... Read More

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Google - Aug 15, 2024

Initially, I contacted this dealership through the Toyota website using the "Smart Path" feature. Olga Esquivel reached out to me and we spoke about pricing. We made the 2 and a half hour drive only to be told a different and much higher price. From there on out, I dealt with their sales consultant Jesse Cadena and the sales manager Ibrahim Subeh. The 4runner my wife and I wanted to get was still in transit and not at the dealership. We spoke with Jesse and Ibrahim about the price not matching what we were told over the phone and how we drove so far(Jesse was very sympathetic to the fact that we drove so far to deal with this)and we were told the initial price would be honored. This, I have to thank Jesse for. We went back home, waited a few weeks, all the while Jesse kept us up to date on the 4runner and where it was while it was being processed. Jesse was always straight forward with us, no BS and attentive. The 4runner finally arrived late afternoon on 8/13/24. It was Jesse's day off, but he called me and drove to the dealer as we also made our way so that we could 100 percent lock it in and start the paperwork. The process was fast, straightforward and painless. Jesse and Ibrahim were both very straight up with us and really did honor the agreed upon price. We then dealt with John Salman, the finance manager and he was also really straight up with us and we made the deal happen. We picked up our new baby the following day after it was prepped and inspected and we couldn't be happier. Thanks to Jesse for going the extra mile, and to Ibrahim and John for also helping us get my lady her dream 4runner TRD PRO! They always treated us with respect. I highly recommend these guys and will definitely be coming back soon as a repeat customer. I've never said that about any dealership and never thought I would. -Ozzy

Great service and excellent customer care!

10/10! Awesome experience buying a car from Xavier at Fletcher Jones. Had the car pulled up front before I arrived I was in and out no bait and switch tactics. Great car great experience. Mauricio in finance was awesome offering the best deal out there. Thanks again Xavier and Mauricio!

look for Chukwudi, he helped me with my 2nd car 😁 Jesus and Pablo were very helpful too!

(Translated by Google) Good Service by Specialized and Friendly Staff (Original) Buena Atención Por personal Especializada y Amables

Wonderful experience with sales and finance dept. Surely hope service department will compete with sales deot excellent customer service!

I’m lifetime customer of Fj and I have over 10 cars from Mercedes Benz Fletcher and this time my mother in law wanted to get the new pirus and to be honest I never felt any different from the Mercedes or Audi or Porsche dealership. Everything is clean and the whole stuff was great and helpful and honest Thanks tayson and everyone else

Just was looking for a nice corolla hybrid all over the place and finally i found a great location at fletcher jones of Toyota and i was so lucky to meet the best sales man Sayed Nasr who helped me and showed me around and treated me me like a family he was great and kind and very funny he is really professional and great knowledge if you want the best deal go to Sayed Nasr at fletcher jones of Toyota he is the best salesman ever

Good service

We reached out to over 10 Toyota dealerships in Southern California for more than a month before finding Toyota Carson. We were drawn to them because of their transparency on their website and because they had the specific vehicle make and color we couldn’t find anywhere else. Two weeks ago, we met with Tyson to reserve the vehicle we wanted. Throughout the process, he communicated with us consistently and kept us updated on the vehicle's transit and delivery status. Today, we're thrilled to share that we drove home our RAV4 Wind Chill Pearl! Tyson went out of his ... Read More

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Google - Jul 22, 2024

We reached out to over 10 Toyota dealerships in Southern California for more than a month before finding Toyota Carson. We were drawn to them because of their transparency on their website and because they had the specific vehicle make and color we couldn’t find anywhere else. Two weeks ago, we met with Tyson to reserve the vehicle we wanted. Throughout the process, he communicated with us consistently and kept us updated on the vehicle's transit and delivery status. Today, we're thrilled to share that we drove home our RAV4 Wind Chill Pearl! Tyson went out of his way to accommodate our only availability early this morning to make it all happen. Thank you so much again, Tyson, for your professional, excellent, and warm service! As I mentioned to you this morning, you earned our business by being direct and considerate of our time throughout the whole process. We highly recommend Tyson and Toyota Carson. It was one of the smoothest and most fabulous car purchasing experiences we’ve had! 😉

Phenomenal Experience at Fletcher Jones, Carson Toyota! I recently purchased a 2024 Toyota Tundra from Fletcher Jones, Carson Toyota, and I want to extend a big thank you to Pete and Pranil for their outstanding assistance. The experience was phenomenal. I let them know what I wanted from their inventory, and they had it ready when I arrived. The purchase process was seamless and efficient. The staff was incredibly kid-friendly and accommodating, making the experience even better since I had my young daughter and son with me. They went out of their way to ensure we were comfortable and well taken ... Read More

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Google - Jul 21, 2024

Phenomenal Experience at Fletcher Jones, Carson Toyota! I recently purchased a 2024 Toyota Tundra from Fletcher Jones, Carson Toyota, and I want to extend a big thank you to Pete and Pranil for their outstanding assistance. The experience was phenomenal. I let them know what I wanted from their inventory, and they had it ready when I arrived. The purchase process was seamless and efficient. The staff was incredibly kid-friendly and accommodating, making the experience even better since I had my young daughter and son with me. They went out of their way to ensure we were comfortable and well taken care of. I was in and out in no time, which was fantastic. Thank you for the excellent service! From Pete and Pranil in the sales department, to John in finance, I would highly recommend this dealership to my friends, family, and anyone looking for top-notch service. I’m thrilled with my new Tundra and couldn’t be happier with my purchase.

Nice and clean kind people

(Translated by Google) Good service (Original) Bueno service

I was with a friend while her car was being serviced. From the service area to the waiting room, it was very clean and orderly. There was a closed-in play room for children. It was a Saturday morning and there wasn't a crowd. Everyone had an appointment. And the restrooms were spotless and modern ( I love the paper towel dispenser).

Was going good at first, in person the physical dealership is beautiful and the person that was helping me, Issac, was very pleasant. I reached out to them because they had a car in stock that I was interested in so I made a call. It was very easy I set an appointment on the phone for the same day. I was told to meet with someone named Hesham, whom I never ended up meeting. I was then paired with Isaac who showed me some inventory and answered my questions. Issac was very easy to work with and he did ... Read More

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Google - Jun 21, 2024

Was going good at first, in person the physical dealership is beautiful and the person that was helping me, Issac, was very pleasant. I reached out to them because they had a car in stock that I was interested in so I made a call. It was very easy I set an appointment on the phone for the same day. I was told to meet with someone named Hesham, whom I never ended up meeting. I was then paired with Isaac who showed me some inventory and answered my questions. Issac was very easy to work with and he did not make me feel pressured at all. Days later I keep getting calls from different people at different phone numbers that I didn’t appreciate. I was already in direct communication with Issac but proceeded to get phone calls and texts from two other employees, Jesus and Olga who I have never met. After I explicitly asked Jesus to not contact me, they then proceeded to say they just wanted to see how it’s going. I don’t even know this person… I’m not entirely sure how this dealership operates but it would be nice to have some sort of introduction or pre-call text because I just feel like my number and information is being handed off to god knows who there. It makes me uncomfortable to do business with a dealership where I don’t have a solid contact. 4 names at the dealer yet I only have met 1. I don’t know how their client management is also, but it seems like they don’t communicate with each other. I initially was looking into a Subaru but after test driving, was very interested in a rav4. If they simply asked the salesperson I was working with, they would’ve stopped asking about how I felt about the Subaru which I moved on from. Ultimately I decided to move on from this dealership. I explained my situation to Issac and he understood, yet that wasn’t understood by whoever was pestering me through the phone.

I'm extremely thankful to Juan Carmona at Fletchers Jones Toyota of Carson. an amazing sales man. I just bought a brand New Highlander Hybrid 2024. And I had a wonderful experience from the start to end. He does not pressure you at all. He let you decide on your own your options after he explain with details. You do not have to wait long hours as in a few minutes you know your options right away. I will definitely recommend this Dealer and Juan Carmona if you are thinking of buying a car soon.

I recently purchased a 2024 Toyota RAV4 XLE Premium Hybrid from this dealership, and I couldn't be happier with the experience! From the moment I walked in, the service was exceptional. Special thanks to the general managers, Hesham and Tamer, who went above and beyond to get me an amazing financing deal. I was initially planning to finance through my bank, but they managed to secure a significantly better APR for me. I also want to extend my gratitude to my salesman, Isacc, who guided me through the entire process with patience and expertise. His knowledge and friendly demeanor made ... Read More

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Google - May 27, 2024

I recently purchased a 2024 Toyota RAV4 XLE Premium Hybrid from this dealership, and I couldn't be happier with the experience! From the moment I walked in, the service was exceptional. Special thanks to the general managers, Hesham and Tamer, who went above and beyond to get me an amazing financing deal. I was initially planning to finance through my bank, but they managed to secure a significantly better APR for me. I also want to extend my gratitude to my salesman, Isacc, who guided me through the entire process with patience and expertise. His knowledge and friendly demeanor made the whole experience stress-free and enjoyable. Additionally, I had a great conversation with Mr. Said, which added to the overall positive experience. His insights and friendly chat made the visit even more pleasant. If you're in the market for a new car, I highly recommend this dealership. Their team is top-notch, and they truly care about getting the best deal for their customers. Five stars all the way!

Shout out to Jesse, Ibrahim, and Carlos . They worked very hard to get me the best deal on a 2024 Toyota. No other dealership in LA were willing to make a deal, but they were.

Praneel assisted us right from initial call to finding the vehicle Grand Highlander hybrid and communicated repeatedly before and after the sale. Tremendous service from Praneel Chand. Such folks make a difference.

Service was great

Update they do accept out of state financing. They will accept a credit union check. You need to talk to the out of state sales lady who handles all of their business. Just ask for that person instead of talking to a regular sales individual. She was very hopeful even though we couldn’t close due to transportation issues.